Legal

Privacy Policy

Read the policy

TTW is committed to complying with all laws of each relevant jurisdiction in which TTW team members and contractors operate, including all laws relating privacy and is strongly committed to protecting the privacy of information collected about its members and other clients. Protecting your privacy and the confidentiality of your personal information is fundamental to our business practices.

By using this website, you consent to the practices described in this policy.

This privacy statement provides an overview of TTW’s practices in the collection and use of personal information.

Collection
Any personal information collected has been directly supplied by you to TTW through email, the TTW website, phone or in person.

In the conduct of its functions and activities, TTW may collect and hold personal information about an individual, including but not limited to name, date of birth, gender, business or home address, contact details, occupation, professional qualifications and experience, employer and financial information.

The type of personal information we collect is relative to what enables TTW to operate our business and deliver services to clients. More detailed information may be collected when TTW is assisting
clients with specific individual projects from time to time.

Use and Disclosure
TTW collects personal information for legitimate business purposes including to communicate with and deliver services to its clients. Personal information might also be used to identify and inform you about other activities or services that may be of benefit to you. Some basic information (name and business contact details) may be passed on to a third party on an ad hoc basis as part of TTW’s networking.

We treat all personal information we hold about you as confidential. TTW uses a range of third-party service providers and partners to help us maximise the quality of our services and business operations. This means other individuals or organisations may sometimes have access to your personal information as required to perform their service or function. We require all service providers to comply with all relevant privacy laws.

We do not disclose personal information to any other third parties. We may share non-personal, de identified and aggregated information where required to provide our primary services. We will not use or disclose any personal information about you without your consent unless:

  • Required or authorised by law
  • It is permitted by this policy
  • We believe it is necessary to provide you with the services you have requested
  • It is necessary to implement our terms of service, or
  • It is necessary to protect the rights, property or personal safety of TTW or a TTW employee, another client or any member of the public

TTW Privacy Policy
Where we are required to disclose information to third parties for the purpose of carrying out these tasks, we ensure appropriate confidentiality procedures are in place to protect your privacy and
provide third parties only with the information required to perform their function.

We will not use your personal information for purposes unrelated to the services we provide without your consent.

Sensitive Information
Generally, we do not collect sensitive information about you unless required or permitted by law or where you consent for us to do so. We will not collect sensitive information about you where this is
expressly prohibited by local law.

Any sensitive information collected will not be disclosed to any third parties, without your prior consent.

Data Quality
If we have accurate personal information about you, it enables us to provide you with the best possible service. TTW takes all reasonable steps to ensure that your personal information is accurate,
complete and up to date.

Data Security
TTW protects any personal information that we hold about you from misuse and loss. We protect your privacy by restricting access to your personal information to those staff who need it, either to process
information or to provide you with the services you have asked for.

Your personal information may be stored in hardcopy documents, as electronic data, or in TTW’s software or systems. We maintain physical or contractual security over our paper and electronic data
store and premises.

Compliance
TTW complies with this Privacy Policy as well as applicable laws, including the following and other
national data protection legislation in the countries we operate.

  • Australia’s Privacy Act 1988 (Privacy Act)
  • Singapore’s Personal Data Protection Act 2012 (“PDPA”)
  • Indonesia’s Personal Data Protection Act (the “Act”)

Complaints
If you believe that the privacy of your personal information has been compromised, you are entitled to complain. If you have any complaints relating to the privacy of information you should contact us.